This Agreement ("Agreement") is established between you ("User") and WaspThemes ("Company"), the proprietor of the SkipWatch Chrome Extension ("Software") available via the website skipwatch.ai. By accessing, utilizing, purchasing, installing, downloading, or otherwise engaging with the Software, you as the User affirm your unequivocal acceptance of and compliance with these Terms of Service ("Terms") as set forth in this document.
The User's engagement with the Website and use of the Software signifies their acknowledgment and acceptance of both the Website's privacy policy and these Terms. If any provision within these Terms or the privacy policy is found objectionable, it is advised that the User immediately cease using the Software and the Website. The Software is exclusively available to individuals who have reached the age of majority, defined as 18 years of age or older.
The Website reserves the inherent right to modify these Terms at any time and without prior notice. It is the User's responsibility to periodically review these Terms to stay informed of any changes.
All interactions with the Website, including but not limited to subscription purchases, Software downloads, or account modifications, are provided on an "as is" basis. The Website makes no express or implied representations or warranties regarding the availability or quality of these services.
By engaging with the Website and the Software, the User consents to the collection, use, and disclosure of both personally identifiable and non-personally identifiable information by the Website, in accordance with the terms specified in our privacy policy.
Personal Information Registration and Use
By accessing and using the Website and Software, the User gives consent to the collection, use, and disclosure of both personally identifiable and non-personally identifiable information as outlined in our privacy policy.
Upon purchasing a subscription, the User agrees to provide necessary payment details, such as PayPal or credit card information. It is important to note that the Website does not retain any payment details.
The responsibility for securely processing and storing this sensitive information rests solely with our trusted third-party payment processor, Paddle.com. Paddle.com adheres to strict data protection standards, ensuring the utmost care and security of your information. By registering for a license and accepting these Terms, the User acknowledges and agrees to this arrangement. The User's interaction with Paddle.com is subject to Paddle.com's own terms of service and privacy policy.
Support Policy
Customer support via email is provided exclusively to Users who have an active Subscription plan. The Company will make reasonable efforts to respond to support requests promptly and within a reasonable timeframe.
Payment
Upon purchasing a Subscription plan, the User is obligated to remit payment for the applicable fees as outlined on the Website, at the specified intervals. All prices listed on the Website are exclusive of Value Added Tax (VAT). VAT will be calculated and added to the total price based on the User's country of purchase.
All payments are processed through our trusted third-party payment processor, Paddle.com. The Company does not store any credit card or PayPal details of the User. Paddle.com is responsible for the collection and remittance of taxes.
As long as a Subscription remains active, it will be automatically renewed, and the User's account will be billed in full at the end of each Subscription period.
The User has the flexibility to cancel their Subscription plan at any time directly from their skipwatch.ai manage subscription page.
Refund
The user can request a refund within 15 days from the date of their subscription start date. This 15-day refund policy is unconditional and no specific reason is required for requesting a refund, although feedback is always appreciated to help us improve our offerings.
Upon receipt of your refund request, and provided it meets the stated conditions, we will initiate the refund process within a maximum of seven days. Subsequently, the funds will be automatically transferred back to the card that was used for the original payment. Please note that all refund procedures will be executed by our third-party payment processor, Paddle.
Termination
The Company reserves the exclusive right, at its sole discretion, to alter, modify, discontinue, or terminate access to the Software without prior notice. This right may be exercised for any reason or without reason altogether. In such an event, the Company shall bear no liability towards you, the User, or any third party involved.
Law and Jurisdiction
These Terms will be governed and interpreted according to the laws of the jurisdiction where our company is based. Any disagreements or claims related to these Terms will be dealt with in the courts of the same jurisdiction.